Policy Privacy

This Privacy Policy governs the processing of personal data collected on the website fportugal.com, in compliance with Regulation (EU) 679/2016 of the European Parliament and of the Council of 27 April 2016 (GDPR), Law No. 58/2019 of 8 August, and other applicable legislation on data protection.

  • 1. IDENTIFICATION OF THE DATA CONTROLLER

    The organisation responsible for processing personal data is:

    Comércio Têxtil Atlantic Sud, Lda. (owner of the Força Portugal trademark)

    NIPC: 506762777

    Registered office: Rua do Parque Industrial no. 70, 4755-481 Rio Covo (Santa Eulália) — Barcelos, Portugal

    Contact: info@fportugal.com | (+351) 928 141 7732.

  • 2. MAIN DEFINITIONS

    In accordance with Article 4 of the GDPR:

    • Personal Data: any information relating to an identified or identifiable natural person (‘data subject’).
    • Processing: any operation carried out on personal data (collection, recording, organisation, storage, alteration, consultation, use, erasure or destruction).
    • Data Controller: a natural or legal person who determines the purposes and means of the processing of personal data.
    • Data Processor: a natural or legal person who processes personal data on behalf of the data controller.
    • Supervisory Authority: in Portugal, the National Data Protection Commission (CNPD).

  • 3. PRINCIPLES AND DATA COLLECTION

    General access to the website does not require the prior provision of personal data. However, in order to purchase items or use certain features, the following data may be collected:

    • Identification and contact details: name, delivery and billing addresses, tax identification number, email address and telephone number;
    • Transaction and payment data: order history, chosen payment method and transaction record (sensitive payment card data is processed directly by secure payment platforms and is not stored on our servers);
    • Browsing data: IP address and identifiers collected via cookies, subject to the user’s consent.

    Failure to provide data marked as mandatory during the purchase process will prevent the order from being completed or the requested service from being provided.

  • 4. PURPOSES AND LEGAL BASIS FOR PROCESSING

    PurposeLegal basisFurther information
    Establishing contact via email, written messages, telephone, WhatsApp, social media or other available means of communication in order to respond to your requests for contact or information.- Pre-contractual steps taken at the request of the data subject (Article 6(1)(b) GDPR).
    - Consent of the data subject to the processing (Article 6(1)(b) GDPR).    		 
    Management of user registration and account- Pre-contractual steps taken at the request of the data subject (Article 6(1)(b) GDPR).
    - Consent of the data subject to the processing (Article 6(1)(b) GDPR).    		- All personal data provided must be accurate and complete. Users must update the data they have provided whenever it changes.
    - Users may request the cancellation of their user account by email at: info@fportugal.com
    Management, processing and performance of the sales or service contract, as well as establishing contact to send information and updates about them- Performance of a contract to which the data subject is a party (Article 6(1)(b) GDPR).
    - Compliance with a legal obligation (Article 6(1)(c) GDPR).    		The processing of your data is necessary for the conclusion of the sales contract entered into on our website, including for managing payments made and sending receipts/invoices.
    Storage of payment data for future purchases, or contacts to inform you about the availability of our products- Consent of the data subject to the processing (Article 6(1)(b) GDPR).In these cases, you may withdraw your consent by sending your request to the following email: info@fportugal.com
    Customer support- Consent of the data subject to the processing (Article 6(1)(b) GDPR).
    - Legitimate interest pursued by the Data Controller (Article 6(1)(f) GDPR).     		Comércio Têxtil Atlantic Sud, Lda. has a legitimate interest in responding to your customer support requests, as this allows it to properly resolve your issues, provide technical support or after-sales assistance, and respond effectively to your requests.
    Handling of complaints and activation of the warranty for products purchased on the website- Performance of a contract to which the data subject is a party (Article 6(1)(b) GDPR).
    - Compliance with a legal obligation (Article 6(1)(c) GDPR).
    - Legitimate interest pursued by the Data Controller (Article 6(1)(f) GDPR).     		- Where the request relates to complaints about purchased products or the activation of the warranty, Comércio Têxtil Atlantic Sud, Lda. is legally and contractually obliged to process your data.
    - In addition, it has a legitimate interest in the processing of data, as it enables the effective resolution of complaints or reported problems, as well as the assurance of product quality.
    Subscription to direct marketing communications and information about new products, via email, written message, or through instant messaging platforms such as WhatsApp, Messenger, Instagram or Facebook.- Consent of the data subject to the processing (Article 6(1)(b) GDPR).You may unsubscribe at any time, following the instructions provided in each communication or by email at: info@fportugal.com
    Carrying out satisfaction surveys regarding service, products and services.- Legitimate interest pursued by the Data Controller (Article 6(1)(f) GDPR).Comércio Têxtil Atlantic Sud, Lda. may carry out surveys to measure customer satisfaction, as it has a legitimate interest in processing the data in order to analyse website functionality, improve the customer experience and offer a higher-quality service.
    Security of information systems and prevention of fraud or misuse of the website- Compliance with a legal obligation (Article 6(1)(c) GDPR).Comércio Têxtil Atlantic Sud, Lda. carries out all necessary checks to prevent and detect any fraud or fraudulent use of the website, in compliance with its legal obligations.



  • 5. RECIPIENTS AND SUBCONTRACTORS

    The sale, exchange, sharing or transfer of your personal data to third parties is expressly prohibited, except with your express consent or to comply with a legal or judicial obligation.
    This prohibition does not apply to trusted third parties (subcontractors) who assist in managing the Comércio Têxtil Atlantic Sud, Lda. website and provide services to it, such as data centre management, maintenance and technical support, marketing, and payment processing (depending on the method chosen); these third parties only have access to the personal data strictly necessary for the contracted purposes.

    Comércio Têxtil Atlantic Sud, Lda. ensures that these third parties keep such information confidential and provide sufficient guarantees that they implement appropriate technical and organisational measures and that they comply with the GDPR.

    No data is transferred beyond what is strictly necessary for the provision of the contracted services; however, Comércio Têxtil Atlantic Sud, Lda. remains the data controller for the personal data provided.

  • 6. INTERNATIONAL TRANSFERS

    As a general rule, personal data is processed within the European Economic Area (EEA). Should data be transferred to third countries, the company ensures that this is carried out in accordance with the European Commission’s adequacy decisions or approved standard contractual clauses, thereby guaranteeing a level of protection equivalent to that provided by the GDPR.

  • 7. DATA RETENTION PERIODS

    Personal data will be stored and retained for as long as the existing relationships between Comércio Têxtil Atlantic Sud, Lda. and the respective data subjects remain in force, or for as long as the purposes for which it was collected remain valid, after which it will be deleted, without prejudice to the obligation to retain the data for a longer period where required by law, in particular to comply with tax obligations or for as long as the company may be held liable in any way arising from a legal relationship, the performance of a contract or the implementation of pre-contractual measures.

  • 8. SECURITY MEASURES

    Comércio Têxtil Atlantic Sud, Lda. implements appropriate technical and organisational measures to ensure a level of security commensurate with the risks, protecting data against accidental loss, destruction, alteration, unauthorised access or unauthorised disclosure. Electronic transactions use encrypted communication protocols (such as SSL/TLS certificates).

  • 9. COOKIES AND SIMILAR TECHNOLOGIES

    The fportugal.com website uses cookies to enable its basic technical functioning (strictly necessary cookies) and, subject to the user’s prior consent, cookies for statistical and personalisation purposes.
    You may, at any time, configure, accept or reject the installation of non-essential cookies via the cookie preferences panel displayed on your first visit to the website or via your browser settings. For further details, please see our Cookie Policy.

  • 10. RIGHTS OF DATA SUBJECTS

    Under Articles 15 to 22 of the GDPR, the data subject has the right to request, at any time and free of charge:

    • Right of access: confirmation regarding the processing of their data and a copy thereof;
    • Right to rectification: correction of inaccurate or out-of-date data;
    • Right to erasure (‘right to be forgotten’): deletion of data, subject to any legal obligations to retain it (e.g. tax obligations);
    • Right to restriction of processing: temporary suspension of processing in circumstances provided for by law;
    • Right to object: the right to object to any processing based on legitimate interests and, unconditionally, to any processing for direct marketing purposes;
    • Right to data portability: receipt of the data provided in a structured, commonly used and machine-readable format;
    • Right to withdraw consent: where processing is based on consent, this may be withdrawn without retroactive effect;
    • Right not to be subject to decisions based solely on automated processing: including profiling that produces legal effects concerning you.

    To exercise any of these rights, simply send a message stating your request and your identification details to the email address info@fportugal.com or by post to the head office address: Rua do Parque Industrial no. 70, 4755-481 Rio Covo (Santa Eulália) — Barcelos, Portugal.

    The data subject also has the right to lodge a complaint with the supervisory authority in Portugal: National Data Protection Commission (CNPD) Av. D. Carlos I, 134, 1st floor, 1200-651 Lisbon | Tel.: (+351) 213 928 400 | Email: geral@cnpd.pt | Website: www.cnpd.pt.

  • 11. MINORS

    The services and products sold on the website are intended for users aged 18 or over (or who have the legal capacity to enter into contracts under general law). We do not intentionally collect data from minors without the prior consent of their legal guardians.

  • 12. CHANGES TO THE PRIVACY POLICY

    Comércio Têxtil Atlantic Sud, Lda. may update this Privacy Policy at any time to reflect technical improvements or legislative changes. Revised versions will be published on the website with the date of the respective update. Users will be notified in advance of any substantial changes to data processing that require new consent.

    Date of last update: September 2026